Our Policies

We here at Herb's Parts (Ruth, Super Bee Bob, Gene, Ken, Herbie and myself) value and appreciate your business, and thank you for choosing us. We strive to maintain a large inventory, excellent service, fast shipping, and low prices. From time to time to expedite your order or to save you on shipping, we may have some items sent directly from the manufacturer. Should any "drop ship" order go on backorder, the customer will be notified in a timely manner. Please know that every effort is used to make sure that you have an enjoyable experience with us.

Our customers are our friends and our friends are our customers. We care.

Shipping

We ship domestic and international. We ship Monday through Friday.

In stock parts - Orders will be shipped within 24 hours after the order is placed. Weekends, car shows, and holidays being the exception.

Backordered parts - We will notify you of backordered items and status. Backordered items that have not yet been shipped are refundable at the customer's request.

Special ordered parts - Such as color parts other than black, please call or email for details.

International shipping - We ship worldwide by USPS, providing the size and weight limitations are not exceeded. Please call or email for special shipping requests.

Inspect for Shipping Damages

Please inspect contents for shipping damage as well as contents against the invoice. Small parts may have been packaged with the larger items or may have settled to the bottom of the box. Any damaged items or missing items must be reported to Herb's Parts within 24 hours of receipt.

Return Policy

"We Care Return Policy" - Herb's Parts stands behind the parts that we sell. Any part that is purchased from us can be returned to us, provided that there have been no modifications, user wear, or installation marks, and must be in the original packaging, along with a copy of the sales receipt. No returns will be accepted without authorization.

Return Cost - Will be at the cost of the purchaser.

Special Orders - Will not be returnable or refunded. Please contact us if you have any questions about a special order.

Pricing

All parts availability and pricing are subject to change without notice.